Road to Recovery Suite:

4 ways to build revenue

Designed for site leaders, who want to improve their knowledge of revenue generating and optimisation techniques for now, and the future. This module covers:

• Attracting new customers
• Optimising venue capacity
• Increasing visit frequency
• Selling more to existing customers

Takeaway and delivery success

Designed to help business and site leaders discover ways to maximise the takeaway and delivery opportunities. This module covers:

• Extending businesses into delivery channels
• Adapting offerings and processes to suit delivery
• Providing a quality and memorable customer experience

Conflict resolution

A resource for all your site leaders and frontline team to help prepare them for those tough situations and conversations heightened by the current COVID restrictions. This module covers:

• Identifying why conflict arises and how to minimise its impact
• Practical steps you can take to minimise conflict
• Personal skills you need to deal with conflict
• Helping teams to deal with conflict

Your smile shines through

Inspirational and thought-provoking animation video looking at the challenges of customer service in a post-COVID era